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PROTECTOR IQ / PERSPECTIVESINSURANCE. EXAMINED.

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Our thinking on the decisions behind insurance—what gets built, how it works and who it serves.

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IN FOCUS / CUSTOMER TRUST

What if insurance
had to earn trust
through experience?

More distribution does not automatically create more confidence. This perspective explores what it would take to make the value of insurance tangible.

Bhakti Dama3 min read
Read the perspective

From “Why Emerging Markets Need Experiential Insurance — And Why the Industry Isn’t Ready to Deliver It”

Start with your question

Three ways into the thinking.

Follow a decision, not just a topic.

01 / UNDERWRITING

Who is ready to
own the risk?

MGAs, underwriting power and the capability question.

Read the argument 02 / EXECUTION

Does the system
keep the promise?

The gap between a product on paper and a product in the field.

Follow the logic 03 / CLIMATE

Whose losses
are we missing?

Why urban livelihoods and MSMEs belong in the climate conversation.

Widen the lens

The collection

Ideas worth working through.

Browse all 13 published articles.
Find the question closest to your work.

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Browse by topicAll topicsMarkets & customersUnderwritingRisk & regulationProduct designInnovationClimate & livelihoodsTechnology

13 published articles

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Articles open at their original published URLs. Regulatory commentary reflects the context in which each article was written.

From a perspective to a project

Some questions need
more than an article.

Desk research, field research and insurance judgement can help establish what is happening, why it matters and what to do next.

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What are you trying
to make work?

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